All orders to your credit card will be processed through our parent company Enjoi Sports Marketing,Inc.
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Shipping
FREE Shipping on every order.
We are sorry, but we do NOT ship outside of the continental USA.
We offer FREE SHIPPING on ALL items regardless of weight and cost. Items will be shipped within 2-3 business days and may take up to 20 days for delivery (but usually within 10). Our items come from our warehouses all across the globe. As a result, multiple items may not arrive at the same time.
All items on checked on location before shipped to ensure their integrity. Damaged items are exchanged only for the same item that you ordered originally, and refunds are handled by the shipping service. No returns unless item is damaged and wished to be exchanged for the same item. To return item, you must return within 30 days of item received and you must request an RMA by contacting us here.
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Change/Cancel Order
When you place an order, we jump into action to help ensure your package is delivered within our specified shipping time frames.
If you need to delete an item, reduce a quantity or cancel your order, please act promptly by contacting us.
Please note: We will not be able to cancel or make any changes to your order once your order is in fulfillment.
We are unable to add items or increase the quantity of items on an order that has already been submitted. If you would like to add new items to your order or increase the quantity of the items you have purchased please place a new order.
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Return Policy
We maintain high standards of excellence and strive for 100% customer satisfaction!
Feedback is very important to us.
We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!
We accept returned merchandise within 30 days of shipment date with a 20% restocking fee if the item is not damaged or shipped wrong.
You must contact SmartKitchenProducts.Com to inform us that you would like to return an item and obtain a return authorization. Failure to do so will result in forfeiture of your right to take advantage of our return policy.
We do not accept returns or exchanges in the case that you decided you want something else in exchange after your order has been shipped from our warehouse.
We will refund the return postage charges only if the return is due to our error.
Returned merchandise must be in the original condition. All refunds/exchanges will take place after SmartKitchenProducts.Com has inspected the item(s).
Defective items may be exchanged for the same product within 30 days of shipment. Installed/used merchandise cannot be returned unless it is defective and falls under the warranty period. If a material defect is discovered outside of the 30 day window, please call us to discuss the issue that you are having. Our direct number is: 1-800-618-6450
NO returns may be made on any opened product that has been altered, used or worn after shipment…this includes any disassembly or altering of our products.
Please allow us at least 15 days to receive and process your return. We will always do our utmost to issue your return as soon as possible.
A Returned Merchandise Authorization (RMA) number is required for all returns. A 20% restocking fee applies to all returns. Packages returned without an RMA number will be refused by our receiving department. Under no circumstances are shipping and handling fees refundable.
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Terms of Use
Please review the following terms and conditions that govern your use of our Site. Please note that you are agreeing to follow and be bound by these terms and conditions by using our Site. We may change the terms and conditions that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Comments
We appreciate your comments, remarks, feedback, suggestions, ideas and other submissions you disclose or transmit to us (collectively, Comments). SmartKitchenProducts.Com is not obligated to keep the Comments confidential or pay you or anyone else any money for your Comments. The Comments shall be solely SmartKitchenProducts.Com property, SmartKitchenProducts.Com shall own solely all rights, titles and interests in and to the Comments, and SmartKitchenProducts.Com shall not be limited in any way in its use of any Comments. You acknowledge that you are solely responsible for any Comments you make.
Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. SmartKitchenProducts.Com reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
LINKED SITES
This Site may contain links to other web sites (Linked Sites). SmartKitchenProducts.Com does not have any control on the Linked Sites, and neither endorse or approve any products or information offered at Linked Sites. Access Linked Sites at your own risk.
Privacy Policy
Here at SmartKitchenProducts.Com, we absolutely value our customers and their privacy. The information that is gathered by us, has only internal uses in order to help us better serve you in the future. Such information is not your personal information, but that of your hardware which enables us to analyze important statistics and traffic information. Your personal information, however, is only used for shipping and/or notification purposes. Rest assured that SmartKitchenProducts.Com does not sell, rent, or exchange information to-or-with any third party.
Disclaimer
This site and its contents are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchant-ability or fitness for a particular purpose. SmartKitchenProducts.Com does not warrant that this site and its contents are complete or error free or that the server that makes it available is free of viruses or other harmful components. Price and availability information is subject to change without notice. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that SmartKitchenProducts.Com, and its officers, directors and employees shall not be liable for any damages of any kind related to your use of this site.